Dafabet Privacy Policy – How We Protect Your Data in Pakistan

Dafabet operates dafabet-bangla.net as an online gaming platform serving players in Pakistan. For the purpose of data protection, dafabet is the data controller responsible for the personal information collected through this website and associated services.

When this Privacy Policy refers to "dafabet", "we", "us" or "our", it means the operating entity behind dafabet-bangla.net. When it refers to "you" or "your", it means any person who visits the dafabet website, registers an account, or uses any of the platform's services.

This policy applies to all data collected through the dafabet-bangla.net website, the dafabet mobile experience, and any communications between you and dafabet including live chat, email, and SMS. It does not apply to third-party websites that may be linked from dafabet or to third-party payment providers — those parties operate under their own privacy policies.

Dafabet collects the following categories of personal data from registered players and platform visitors. The table below outlines each category, specific data points, and the reason each is collected.

Dafabet does not collect biometric data, precise GPS location, or sensitive personal categories such as health information, political opinions, or religious beliefs. If you choose not to provide certain data — for example, identity documents requested during verification — we may be unable to process withdrawals or maintain your account.

Dafabet collects personal data through the following means:

• Direct collection during registration: When you create your dafabet account, you provide your name, contact number, email, and payment method details.
• During transactions: Every deposit and withdrawal on dafabet generates a transaction record including the amount in PKR, the method used, timestamps, and payment reference numbers.
• Platform activity: As you use dafabet — browsing games, placing bets, using the live casino — our systems automatically log activity data to support security monitoring, responsible gaming systems, and platform performance.
• Communications: When you contact dafabet support via live chat or email, the content of those communications is recorded for quality assurance, dispute resolution, and training purposes.
• Cookies and tracking technologies: Dafabet uses cookies and similar technologies to collect technical and behavioural data. See Section 7 for full details.
• Third-party verification services: Where identity or payment verification is conducted through a third-party service, dafabet receives the result of that verification — typically a pass/fail status and confirmation of identity match — rather than the raw documents you submitted.

Every piece of data dafabet holds about you serves a specific purpose. We do not hold data without a clear reason for holding it. The primary purposes for which dafabet uses your personal data are:

• Account operation: Running your dafabet account, processing your bets, crediting winnings, and managing your balance all require core identity and payment data.
• Identity verification and KYC: We are required to verify player identities to prevent underage gambling, fraud, and money laundering. This is both a legal obligation and a platform security measure.
• Payment processing: Processing deposits and withdrawals via Easypaisa, JazzCash, IBFT bank transfers, and card payments requires sharing relevant payment data with the respective payment processor.
• Responsible gaming: Dafabet's responsible gaming systems monitor behavioural data — including session duration, deposit frequency, and loss patterns — to identify players who may be at risk and to enforce any limits you have set on your account.
• Anti-fraud and security: Technical data including IP addresses, device fingerprints, and login patterns are used to detect unauthorised access, multi-accounting, and fraudulent activity on dafabet.
• Legal and regulatory compliance: Anti-money laundering regulations require us to maintain records of financial transactions and, in certain circumstances, to report suspicious activity to relevant authorities.
• Customer support: Communication data is used to resolve disputes, assist with account issues, and maintain service quality.
• Marketing communications (opt-in only): Where you have opted in, dafabet uses your contact details to send promotional offers, bonus notifications, and platform updates. You can opt out at any time.
• Platform improvement: Aggregated and anonymised usage data helps dafabet understand how the platform is used and where improvements should be made.

Dafabet processes your personal data on one of the following legal bases depending on the processing activity:

• Contractual necessity: Processing required to operate your account, process your bets, and fulfil withdrawals is necessary to perform the contract between you and dafabet. Without this processing, the service cannot be provided.
• Legal obligation: Some processing — particularly identity verification, AML transaction monitoring, and record-keeping — is required by law regardless of your preferences.
• Legitimate interests: Security monitoring, fraud detection, and platform improvement are carried out on the basis of dafabet's legitimate interest in maintaining a safe, fair, and functional platform. These interests are carefully balanced against your privacy rights.
• Consent: Marketing communications and non-essential cookies are processed on the basis of your explicit opt-in consent, which you can withdraw at any time without affecting your account.

Dafabet does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Data sharing is limited to the following categories of recipients, all of whom are bound by appropriate data protection agreements:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, and card processing providers receive the payment data necessary to process your transactions. Each operates under its own privacy policy and regulatory obligations.
• Identity verification providers: Third-party KYC services may receive identity data to perform verification on behalf of dafabet. They return a verification result and are not permitted to retain or use your data beyond that purpose.
• Regulatory and law enforcement authorities: Dafabet may be legally required to disclose data to financial intelligence units, law enforcement agencies, or gaming regulators. Such disclosures are made only when legally required and documented accordingly.
• Responsible gaming databases: Where a self-exclusion is applied or a responsible gaming flag is raised, relevant information may be shared with regulated gambling self-exclusion registries.
• IT infrastructure and cloud service providers: Dafabet uses third-party hosting and infrastructure providers to operate the platform. These providers process data on dafabet's behalf under strict data processing agreements and do not use the data for their own purposes.
• Fraud prevention services: Anonymised or pseudonymised technical data may be shared with anti-fraud networks to identify and prevent fraudulent behaviour across platforms.

In the event that dafabet's business is acquired by or merges with another entity, your personal data may be transferred as part of that transaction. We will notify you of any such transfer and ensure the receiving entity provides equivalent data protections.

Dafabet uses cookies and similar tracking technologies on dafabet-bangla.net. Cookies are small text files stored on your device that help the platform function correctly and improve your experience. The following types of cookies are used on dafabet:

• Strictly necessary cookies: Required for the platform to function. These include session cookies that keep you logged in during a visit and security cookies that protect against cross-site request forgery. These cannot be disabled without affecting platform functionality.
• Functional cookies: Remember your preferences such as language settings, last-used payment method, and game lobby view. These improve your experience but are not strictly required.
• Analytics cookies: Collect aggregated, anonymised data about how the dafabet platform is used — which pages are visited most, where users encounter difficulties, and how navigation flows work. This data helps dafabet improve the platform.
• Marketing cookies (consent-only): Used only where you have consented to marketing communications. These may track whether you have opened a promotional email or clicked a promotion to help dafabet measure campaign effectiveness.

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking strictly necessary cookies will prevent dafabet from functioning correctly. Your cookie preferences can also be managed through the dafabet cookie preference centre accessible from the footer of the website.

Dafabet retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. The following retention periods apply:

• Account data (active accounts): Retained for the full duration of your account and for 5 years after account closure, to comply with financial record-keeping requirements.
• Transaction records: All PKR deposit and withdrawal records are retained for a minimum of 5 years following the transaction date, in compliance with anti-money laundering regulations.
• Identity verification documents: Retained for the duration of your account plus 5 years after closure. Originals or copies submitted for KYC are stored in encrypted form.
• Support communications: Live chat transcripts and email correspondence are retained for 2 years, after which they are deleted or anonymised.
• Behavioural and analytics data: Anonymised after 12 months and retained in aggregate form indefinitely for platform improvement purposes. Personally-identifiable behavioural data is deleted after 12 months.
• Marketing opt-in records: Retained until you withdraw consent plus 2 years, to demonstrate that communications were sent with valid consent.

After the applicable retention period, dafabet deletes personal data securely or anonymises it so that it can no longer be linked to you. If you request early deletion of your data, dafabet will do so except where retention is required by law — in which case we will explain which specific obligations prevent deletion.

As a registered player on dafabet, you have the following rights over your personal data. These rights can be exercised at any time by contacting our support team.